Privacy
Privacy Policy
Last updated: 28 October 2026
This policy explains what personal data Kathaboo collects, why, and what you can do about it. Kathaboo Storyworks LLP (“Kathaboo”, “we”) is the Data Fiduciary under the Digital Personal Data Protection Act, 2023.
1. Who we are
Kathaboo Storyworks LLP, 1904, Lodha Casa Royale Grande, Saket, Balkum Road, Shrirangnagar, Thane West, Thane 400608, Maharashtra. Email: hello@kathaboo.in. Phone/WhatsApp: +91 77189 97980.
2. What we collect and why
| When | What we collect | Why |
|---|---|---|
| You place an order or enquiry | Your name, phone/WhatsApp number, city, delivery address, books and quantity, language, how you heard about us, any message you write | To confirm your order, take payment, deliver your books and answer you |
| A school places an order | Name of the school and contact person, phone, email, address, order details | To confirm and deliver the order and send an invoice |
| You pay | Payment reference (UPI/bank transfer or payment gateway) | To match your payment to your order. We never see or store card numbers or UPI PINs |
| You visit any page | A basic visit count through Google Analytics: page visited, how you reached us (for example an ad), device type and city-level location. It uses a short-lived first-party cookie that is deleted when you close your browser. No advertising or Google signals features are used. | To see which pages and ads are useful and where the site needs fixing |
| You click “Accept” on the cookie notice | Google Analytics cookies (pages visited, device, city-level location) and a Meta Pixel cookie that records visits and enquiries | To see which pages are useful, show our ads to other parents and measure which ads work |
| You fill a form at our stall or enter a contest | Parent’s name and phone; a child’s first name only if you choose to give it (for example, for a bookplate) | To run the activity, contact winners or write the bookplate |
We only ask for what we need. You do not have to give us anything that is not marked as required. If you choose “Only necessary” on the cookie notice, no analytics or advertising cookies are used; only the short-lived visit-count cookie described above, which is deleted when you close your browser.
3. Children
Our books are for children aged 3 to 7, but our website, forms and ads are for parents and adults. We do not knowingly collect personal data from children. If a parent gives us a child’s first name for a bookplate or activity, we use it only for that purpose, with the parent’s consent, and delete it afterwards. We do not track children, build profiles of children or show ads aimed at children. If you think a child has sent us their details, write to hello@kathaboo.in and we will delete them.
4. Your consent
We collect your data when you agree to it, for example by ticking the box on our order form or clicking “Accept” on the cookie notice. You can withdraw your consent at any time by writing to hello@kathaboo.in or, for cookies, by clicking Change your cookie choice. Withdrawing consent does not affect an order already delivered.
5. Who we share it with
We do not sell your data. We share it only with the services that help us run Kathaboo, and only what each needs:
- Courier and delivery partners: name, phone and delivery address
- Netlify (website and order forms), Google (email, documents and Google Analytics), Zoho (email) and Meta/WhatsApp (messages and, if you accept cookies, the Meta Pixel)
- Our payment gateway, once added, to process payments
- Government authorities, only if the law requires it
Some of these services store data on servers outside India, as allowed under Indian law.
6. How long we keep it
- Order and invoice details: as long as the law requires us to keep accounts (currently up to 8 years)
- Enquiries that did not become orders: deleted after 12 months
- Stall and contest entries, and children’s first names for bookplates: deleted within 30 days after the activity
- Website analytics: 14 months
7. Your rights
You can ask us to:
- tell you what personal data we hold about you and who we have shared it with
- correct or update it
- delete it, unless we must keep it by law (for example, invoices)
- stop using it for messages about new books
- name another person to use these rights for you if you are unable to
Write to hello@kathaboo.in with the subject “My data”. We will reply within 7 working days and complete your request within 30 days at most. If you are not satisfied, you can complain to the Data Protection Board of India.
8. Keeping it safe
Order details are kept in password-protected accounts with two-step login, open only to the two partners. If your data is ever exposed, we will tell you without delay, explain what happened and what we are doing, and inform the Data Protection Board as the law requires.
9. Grievance contact
Dr. Shruti Gupte, Founder, Kathaboo Storyworks LLP. Email: hello@kathaboo.in. Phone: +91 77189 97980.
10. Changes
If we change this policy, we will update the date at the top and, for important changes, tell customers by email or WhatsApp.
